FAQ

Hullabaloo Poetry

FAQ

Where do you ship to?

The U.S., Canada, the UK, and Australia.

How long will it take to receive my order?

It typically takes 2–7 business days to fulfill an order. Once the order is fulfilled, the average shipping time is 4 business days, depending on the delivery destination. 

When your order is shipped out, you will receive an email with a tracking code. 

What's your return and exchange policy?

Click here to access that info. 

I entered the wrong shipping address on accident. What should I do?

Get in touch ASAP (preferably within 24 hours of ordering)! We try to ship every order out as soon as we can. If we have not yet shipped out your order, we can easily change the address for you. Email Sabrina at [email protected].

I ordered the wrong size on accident. What should I do?

Get in touch with Sabrina ASAP by emailing her at [email protected]. We start making every shirt as soon as we can (sometimes moments after you click on the buy button). But if we have not started printing your shirt(s), we can switch out the size for you.

Can I cancel my order?

We do not accept cancellations. But please do reach out if you have any problems with your order. 

[email protected]

What kind of fabric do you use?

Almost all of our apparel is created using high quality 100% combed and ring-spun cotton (that means that the cotton fibers are spun then combed through to remove impurities, while ensuring it stays soft to the touch). Some products do have more of a polyester base, depending on the color and the item. 

We use the fabrics we do because of their durability, softness and their ability to stretch without damage. The majority of our apparel is also pre-shrunk so it holds up through multiple washes.

What printing process do you use?

Our standard process is the Direct to Garment (DTG) method of printing. That means we can create photo quality prints and the amount of colors used doesn't affect pricing. From experience, we’ve seen that DTG printed shirts are just as durable as screen printed shirts when it comes to washability.

Are any of your products eco-friendly?

All our shirts, mugs, and posters are printed on demand so there’s less waste. Most of our shirts come with a 100% cotton option, and all inks used in creating our shirts are water-based and eco-friendly. 

In addition, we try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. 

Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.